| |
OUR MISSION
Megalink Systems’ mission statement is to provide timely and quality service through customization, integration and multi-vendor customer services; achieving a total solution of both hardware and software, and communication network throughout the product life span
|
 |
To be the industry leader, Megalink Systems consistently strives to serve our customers by providing comprehensive quality service and professional advice on planning, designing, implementing, maintaining multi-vendor systems and networks.
Megalink Systems’ continued pursuit in achieving faster turnaround time, cost effective IT solutions for its customers, with strong emphasis on consistency and constancy in its approach, has been awarded as an A+ Authorized Service Centre. Megalink Systems is also recognized for its dedication toward service excellence and commitment through an experienced and skillful team of engineers who constantly undergo upgrading training to keep abreast of the ever demanding needs of the information technology world.
Megalink Systems ensures high quality standards are maintained through deployment of a well-established quality system; statistical process control and monitoring techniques in order to meet the challenging demands of its customers on service quality level.
Megalink Systems is proud to have a management team with a “can do” attitude; persistently and continually searching for total IT solutions. This asset has enabled Megalink Systems to win projects with multi-national corporations and develop strong support with the communication industry leaders.
Our strong collaboration with customers has led us to better understand their requirements, thus mutually benefited from service enhancement in a cost effective manner. Our competitive advantage is a team of committed staff who relentlessly strive to achieve customer satisfaction. .
Proven reliability over the years has brought Megalink Systems an increasing account base and closer business relationships with industry leaders, like APC, Cisco, IBM, Lenovo, Intel, Microsoft, Seagate, etc., just to name a few.
Megalink Systems’ capability to provide a “One-Time” and “One-Stop” IT solution for both hardware and software aspects has enabled the customer to have a wide selection of applications and computing equipment, while minimizing down-time.
To ensure reliability, Megalink Systems adopts a “customer-interest- first” approach; offering advice and services of different hardware, software from a completely independent perspective. Because of this “customer-interest-first” approach, Megalink Systems is not engaged in any manufacture or distribution of specific technological products.
Reliability is also evident in our ability to service desktop personal computers at our Bukit Timah operational centre, with a commitment to complete servicing within 4 to 8 hours. Our reliability goes beyond extending a temporary personal computer on loan to the customer in the event that the servicing is more complex.